Frequently Asked Questions
- Where do your pearls and jewelry come from?
Most of our pearls and pearl jewelry comes directly from pearl farms and jewelry manufacturers in China and Japan. We also bring some product in from India.
- What are your Shipping policies?
We offer free standard shipping in the continental USA. This standard shipping delivers packages in 2-8 days on average. If you require expedited shipping, select USPS and pick your service. Expedited shipping is available at an additional charge and will be added to your order total.
- Is there a warranty?
We offer a 30 day unconditional money back guaranty. If you are not satisfied with your purchase for any reason you may return it for a full refund. Returned items must be returned undamaged.
- What do prices for pearl jewelry vary so much?
There are many things that determine the ultimate price of a piece of pearl jewelry. In general Freshwater pearls are much less expensive than saltwater pearls. Saltwater pearls are most often labeled Akoya or South Sea pearls. Genuine South Sea pearls are by far the most expensive.
Pearls are graded, and of course, the higher the grade pearl the higher the price.
Other factors contribute to the price. For example, the findings (clasps and studs etc.). On less expensive jewelry these are plated base metals. Silver plated or rhodium plated. Fine jewelry should have .925 Sterling Silver, or 14 / 18 carat gold.
Fine pearl jewelry will also be hand knotted between pearls, this is a labor intensive process that adds to the cost.
Fine pearl jewelry will also be strung on silk thread. Cheaper jewelry is strung on nylon (like fishing line).
- What is .925 Sterling Silver?
.925 Sterling Silver is the standard for jewelry making. It is 92.5% silver and 7.5% other metals (often copper and zinc and sometimes platinum). Pure silver is too soft to make jewelry. The same issue exists with gold. Pure gold is too soft so you will see 14 or 18 carat gold for jewelry instead of pure 24 carat gold. All .925 Sterling Silver pieces with have a 925 stamp on them. Sometimes it is a little tiny stamp mark and can be hard to find.